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A few weeks ago we brought to your attention Ticket Trick Help Desk Hacking and explained the wide variety of systems which could be susceptable to this attack. Further information on the use of this attack vector to infiltrate Google’s help desk application, Buganizer, is available via the medium article.

A recent public announcement by Inti De Ceukelaire (@securinti) shed some light on an exploit that he has been able to use on multiple websites. He has named this exploit “Ticket trick helpdesk hacking”.